POLICY CENTER
Know before you order
Read the terms that apply to orders, frozen delivery, refunds and subscriptions, all in one place.
Privacy
Version 2How we collect, use and protect personal data
Effective 23 July 2026
Terms of service
Version 1Terms for ordering, paying for and using Brothé
Effective 20 July 2026
Shipping and cold chain
Version 2How we deliver to each destination and keep frozen products cold
Effective 22 July 2026
Returns and refunds
Version 3Conditions, time limits and steps for requesting a return
Effective 27 August 2026
Cancelling a subscription
Version 2What happens when you pause, skip or cancel a subscription
Effective 27 August 2026